Hard Call is an executive decision-making framework designed to help agents guide users through painful, high-stakes dilemmas such as layoffs, co-founder exits, pivots, or product cancellations. It structures a rigorous review process through a reversibility test, a 10/10/10 time horizon analysis, the Andy Grove test, stakeholder mapping, and pre-announcement writing. Reach for this skill when an agent needs to help a leader untangle an emotionally charged choice where every available option carries significant downside.